Thank you for shopping with Kantha Store. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on Sundays or public holidays.

Once your order is processed and shipped, you will receive a confirmation email or message with tracking details.

2. Shipping Partner

We use Shiprocket as our shipping gateway to deliver orders across India through trusted courier partners.

3. Estimated Delivery Time

Delivery time depends on your location and courier service.

• Metro Cities: 3–5 business days
• Other Cities: 4–7 business days
• Remote Areas: 5–10 business days

Please note that delivery times may vary due to logistics issues, weather conditions, or unforeseen delays.

4. Shipping Charges

Shipping charges will be calculated at checkout based on the delivery location, product weight, and courier partner availability.

From time to time, free shipping offers may be available on selected products or order values.

5. Order Tracking

After your order is shipped, you will receive a tracking number via email or SMS. You can track your shipment through the courier partner tracking page.

6. Delivery Address

Please ensure that the shipping address and contact details are correct at the time of placing the order. Kantha Store will not be responsible for delays or delivery failures caused by incorrect address details.

7. Delivery Attempts

Courier partners may attempt delivery 2–3 times. If the order is not received after these attempts, it may be returned to our warehouse.

8. Delayed or Lost Shipments

If your order is significantly delayed or appears lost in transit, please contact our support team. We will coordinate with the courier partner to resolve the issue.

9. Contact Us

If you have any questions regarding shipping, please contact us:

Email: support@kanthastore.com
Website: https://kanthastore.com/